For Healthcare & Community Partners

Give the families you serve expert dementia care, at no cost to them.

Refer a family facing dementia to Lizzy Care. Through Medicare's GUIDE program they get a dedicated care team, caregiver respite and round-the-clock support, fully covered. You get a partner who does the heavy lifting and keeps you in the loop.

Refer a family

It takes about a minute to get started.

A Lizzy Care team member supporting an older adult

The hook is simple: it is free.

GUIDE is a Medicare program that gives families living with dementia expert care coordination, caregiver coaching and respite, at no cost to them. Lizzy Care handles all of the Medicare billing, so there are no copays, no fees and no paperwork for the family or for you.

What the families you refer get

Real support for the person with dementia and the caregiver beside them.

A dedicated dementia care team who knows their story
A care plan built around their loved one's needs
Monthly check-ins and 24/7 access to support and coaching
Caregiver respite for those who qualify
Help connecting to services like home care, therapy and transportation
Clear guidance for future planning and hard medical decisions

Others offer GUIDE. Here is why families do better with us.

GUIDE is the benefit. Lizzy Care is what makes it work. We do not just enroll a family and check a box. We build a real understanding of each person and connect them to the exact care they need.

We understand each family

We learn each family's home, their caregiver and their risks, so care is matched to what they actually need, not a one size fits all plan.

We connect the right care

We wrap a whole support system around the family and coordinate the services, providers and payers so nothing falls through the cracks.

We are data forward

Our technology gives families, caregivers and care teams one live, shared picture, and generates insight on how each patient is really doing.

See how we see round the corner →

We keep you in the loop, as much as you want

When you refer a family, you do not lose sight of them. Because we wrap around the patient we coordinate their care and respond fast. And because we are data forward, we generate real information about how they are doing that we can share back with you.

Refer and hand off

Some partners just need to know the family is in good hands. Refer in a minute and we take it from there. No follow up required.

Stay connected

Others, like a neurology clinic, want to keep track of their patients. We share updates and insights on the families you send us, so your team can support them too.

Referring is easy. We do the rest.

A referral takes a minute. From there, Lizzy Care handles eligibility, enrollment and Medicare billing.

Step 1

You refer

Send us a family in about a minute. That is the whole ask of you.

Step 2

We enroll

We confirm GUIDE eligibility, handle enrollment and manage all Medicare billing. No cost to the family.

Step 3

We assess

We get to know the person and caregiver across clinical, social and emotional needs, and build their plan.

Step 4

We support, and keep you posted

Ongoing care, respite and 24/7 support for the family, with updates back to you if you want them.

GUIDE is where many families start. It is not where we stop.

For families who do not qualify for GUIDE, or who want more hands-on help, Lizzy Care offers a dementia program for Medicare Advantage members, concierge care and Lizzy Care Companions. So you always have somewhere to send a family, whatever their situation.

Partner Questions

No. GUIDE is billed to Medicare, and Lizzy Care handles that billing. There is no cost to your organization and no cost to the family.

Send us the family through our short referral form or by phone. It takes about a minute. From there we confirm eligibility, reach out to the family and handle enrollment.

Yes, as much or as little as you want. Some partners refer and hand off. Others want regular updates and insight on their patients. We shape the relationship around what works for your team.

We complement the patient's existing care, we do not replace it. Their primary care provider stays at the center. We coordinate with the doctor, support the care plan and act as an extension of their office.

They still have a path. Lizzy Care offers a dementia program for Medicare Advantage members, along with concierge care and Companions. You always have somewhere to send a family.

Give the families you serve a better path through dementia.

Refer a family and we take it from there, expert care and respite through GUIDE, at no cost to them. Or talk with us about working together.